Ontology-based Knowledge Networks for users' training: The Enterprise Resource Planning (ERP) case

Abstract

This paper presents a prototype model for the design and development of training material, where both the multimedia objects used in training scenarios and the knowledge built into them are captured and fully reusable. Knowledge found in the logic, the structure and the ways of use of domain specific literacy is represented as a knowledge network (a collection of educational scenarios), based on a domain specific ontology. Each educational scenario combines ontology entities with supportive multimedia objects (text, image, video, animation etc.) and helps trainees (1) understand which are the domain specific issues, how they are linked and interrelated and (2) consider the differing views of these issues, as they are represented in the knowledge network, before reaching a decision or judgment. In order to demonstrate the approach, a prototype ERP ontology and two self-contained sample educational scenarios have been developed.